Michelle Kwan has over 13 years of experience in data and analytics at BC Hydro, where she has worked across multiple parts of the organization in roles spanning data quality, modeling, and visualization. In her current role as Manager of Asset Information Services within Integrated Planning, she leads teams responsible for Asset Health & Performance analytics as well as data operations supporting SAP. Michelle’s work sits at the intersection of technical execution and strategic communication—translating complex analytical findings into actionable insights for senior leadership. She is passionate about bridging the gap between business and technical domains, ensuring data-driven insights not only inform day-to-day
Day 1: Nov 18, 2025
Day 2: Nov 19, 2025
9:00 am
OPENING PANEL: WHAT LEADERS WISH THEIR DATA TEAMS KNEW
Bridging the Communication Gap Between Executives and Technical Teams
Senior decision-makers are increasingly relying on data-driven insights to inform high-stakes decisions, but too often, critical information is lost in translation between technical and business domains. Take away specific solutions to:
- Understand the executive lens: what defines “value” in a boardroom context.
- Bridge key disconnects and learn how technical outputs need to be translated into strategic, actionable narratives.
- Structure conversations around risk, opportunity, and outcomes — not just models and metrics.
Advance your understanding of boardroom expectations and gain strategies to elevate the role of data in organizational decision-making.